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Consumer Law CoursesAll of the courses below are delivered by Trading Standards professionals with significant experience in business operations... . |
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Handling Customer ComplaintsWhen you hear the phrase "The customer is always right", are they really? This course is designed to provide you with the knowledge and confidence to handle customer complaints effectively and comply with the law. £43.99 +VAT |
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Trading Standards LawAre you trading legally? Are your prices and promotions correct, is your advertising material clear and not misleading, do your staff comply with age restricted legislation requirements, if you sell food, does it comply with Food Safety and DEFRA requirements? £43.99 +VAT |
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Trading Standards for ManagersA one day course combining the content of the Handling Customer Complaints and Trading Standards Law courses. Delivered by Trading Standards professionals with significant experience in business operations, we are confident that this workshop will help to ensure that your business meets legal requirements. £74.99 +VAT |
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